Ongoing
consultations

Our work in the Congo depends on the trust of the people who live around the concessions.

Consultation with communities, customary landowners, authorities and other stakeholders is a continuous process, not a single event. It starts early and continues through every phase, in line with IFC Performance Standard 1 and Congolese law. Besides formal meetings, it includes informal visits and conversations in the villages. This website is one of the ways we share information about it. It does not replace direct contact with the communities, which takes place in person, in the villages and in the local languages.

Consultations

A selection of the formal and informal consultations held at the two projects.

Participants seated in a meeting hall at the district headquarters

Massangui, 2024

Meeting with the district authorities and village chiefs

At the start of the impact study, the sub-prefect, the local public services, neighbourhood and village chiefs and representatives of civil society were consulted at the district headquarters.

Residents seated in a circle in a village during a consultation

Massangui, 2024

Group discussions in the villages

Residents were consulted in group discussions in their villages, together with a household survey. In 2025 the consultations reached fifteen settlements, with separate discussion groups for women.

Residents seated at wooden benches under the trees face local officials at a village gathering

Massangui, February 2025

Customary ceremony before the first planting

Before the first trees were planted on the trial plot, the customary landowners held a traditional ceremony in the village. The sub-prefect, the village committee and elders, the local administration and residents took part. Planting began two days later.

Land administration and project staff explain a map to residents seated under a tree in a village

Gamboma, March 2025

Information meetings in the villages, before the lease

A State mission of three ministries held information meetings and group discussions in nine villages and marked the boundaries on the ground, before the lease was signed.

Delegates seated in a hall facing the panel at the public meeting

Massangui, October 2025

Public meeting with more than 80 delegates

A public meeting held by the Prefecture opened the national impact study, with delegates of the administration, civil society and the villages. Participants raised jobs and training for young people, compensation and customary rights, customs and sacred places, roads and a way to settle disagreements.

Customary chiefs and residents seated under a large tree during a village meeting

Gamboma, February 2026

Village meeting

Residents and customary chiefs met the project team in their village to talk about the project and ask questions.

Participants seated in rows in a meeting hall at the Prefecture

Gamboma, February 2026

From the villages' requests to the Cahier des Charges

Each district had submitted its requests to the project. At the Prefecture they were discussed with the Ministry of Forest Economy, the local administration and representatives of the village chiefs, and set out in the Cahier des Charges, the document that lists the project's commitments to the villages, signed in February 2026.

Hands point with a stick at a hand-drawn map of the areas the community uses

Gamboma, August 2026

Consultation with an Indigenous community

In line with IFC Performance Standard 7 and the Congolese law on the rights of Indigenous Peoples, the project's ESG manager met an Indigenous community near the concession, separately from the neighbouring village and with an independent mediator chosen by the community. About 50 adults, many of them women, drew on the ground the areas they use for farming, gathering and water, which were then recorded with GPS. Most of these areas lie outside the concession; occasional gathering on its edges was recorded as well. The community also described its needs and concerns.

How we engage

Early and accessible

Information is shared early, in French and in the local languages, orally and visually as well as in writing, so that people can take part before decisions are made.

Inclusive

Women and vulnerable groups are consulted in separate meetings where needed. Every resident can raise a concern directly, without going through a village chief or an authority.

Recorded

Questions and concerns raised in meetings are noted, so that they can be considered as the projects develop.

Several steps are led by the State: the national impact study with its public consultation, the recognition of customary land rights, and the Cahier des Charges. The projects take part in them and add their own consultation where it is needed to meet the IFC Performance Standards.

What is not easy, and how we deal with it

Three difficulties come up again and again.

  • Not everyone can come

    Farmers spend most of the day in their fields, so one meeting reaches only part of a village.

    What we do

    We return several times, hold separate groups for women and also talk with residents informally.

  • Distances and roads

    Many villages are far apart and hard to reach, especially in the rainy season.

    What we do

    Teams go by motorbike where cars cannot pass.

  • More requests than one project can meet

    Villages ask for roads, water, schools, health care and jobs, often all at once.

    What we do

    Priorities are set out with the authorities and village representatives in the Cahier des Charges. We say openly that not every request can be met.

Official documents

The main steps of the projects are set down in official documents, such as the lease, the Cahier des Charges signed with the authorities and village representatives, mission reports of the authorities and minutes of public meetings.

People affected by the projects can ask for them through the form (see Dialogue and grievances). We share what we can, taking into account the rights of the authorities that issued a document, the protection of personal data and confidentiality commitments. Where a document cannot be shared, we explain why and, where possible, give a summary.